Internet/New Media
Cine te despagubeste pentru platile online cu probleme
Daca la platile online facute cu cardul apar
probleme in livrarea produselor sau clientul e fraudat, banca ar trebui sa
returneze banii pierduti.
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Despagubirile
sunt insa limitate. Teoretic, clientii pot solicita oricand bancii care le-a
emis cardul rambursarea banilor, daca au fost victima unei fraude online, daca
nu au primit produsele comandate sau daca acestea sunt deteriorate.
”Posesorul cardului trebuie doar sa prezinte bancii
emitente o dovada a tranzactiei, cum ar fi confirmarea comenzii online primite
de la comerciant pe e-mail”, spune Catalin Cretu, general manager Romania,
Visa Europe, relateaza Capital.
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