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Managerii cauta servicii de HR care sa le intuiasca nevoile
Managerii asteapta de la furnizorii de resurse umane servicii proactive, capacitate de selectie si profesionalism, releva un studiu realizat de organizatia britanica Institute for Employment Studies.
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Potrivit studiului, un specialist in resurse umane trebuie sa stie exact cum sa actioneze si sa cunoasca nevoile clientului. Trebuie sa fie usor de contactat, sa aiba capacitatea de a raspunde solicitarilor repede, eficient si constient.
Managerii isi doresc un furnizor de HR independent, care sa inteleaga evolutia fortei de munca si care sa ajute managementul in procesul de echilibrare a nevoilor de business cu cele ale angajatilor.
Cei care apeleaza la companii de HR vor ca acestea sa le le „intuiasca” din timp problemele.
Profesionistii in resurse umane, la randul lor, vor sa fie perceputi ca parteneri de afaceri, perspectiva apropiata de asteptarile executivilor, care spun ca-si doresc consultanta profesionista din partea oamenilor de HR, care sa le inteleaga contextul de business.
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