Cum vor fi perturbate de consumatori companiile din toate industriile în următorii cinci ani
În următorii cinci ani, schimbările comportamentului consumatorilor vor perturba companiile din toate industriile. Cu toate acestea, majoritatea operațiunilor realizate de companii nu sunt concepute pentru a oferi ceea ce consumatorii consideră a fi produse sau servicii de valoare, nici acum, nici trei ani de acum înainte.
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