Internet/New Media
Symantec si McAfee, amendate cu cate 375.000 $ din cauza reinnoirii automate a abonamentelor clientilor
Producatorii de antivirusi Symantec si McAfee au platit o amenda de cate 375.000 $ (265.000 euro) fiecare, pentru ca au taxat clientii in mod automat pentru reinnoirea abonamentelor, fara ca acestia sa fi fost instiintati in mod clar si fara ca ei sa isi fi dat acordul, a scris PCWorld.
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Cele doua companii nu au „instiintat in mod explicit clientii ca abonamentele la antivirusi se vor reinnoi automat si ca acestora li se vor extrage bani din conturi in acest proces”, a transmis Curtea de Justitie din New York. „Companiile nu au voie sa ascunda astfel de informatii”.
Pe langa plata sumei de 375.000 $, cele doua companii trebuie sa modifice in mod substantial modul in care comunica clientilor informatii privind reinnoirea abonamentelor la antivirusi.
De asemenea, ambele companii vor trebui sa returneze clientilor care au fost taxati in ultimele 60 de zile pentru reinnoirea automata a contractelor, daca acestia vor cere acest lucru.
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