Real Estate
Cat de satisfacuti sunt chiriasii de serviciile din cladirile de birouri din Capitala
Sastifactia chiriasilor
fata de serviciile din cladirile de birouri din Capitala este buna sau foarte
buna in cazul a 75-85% dintre ei in functie de criteriu, insa cand vine vorba
de costuri procentul scade la circa 57%, arata un studiu al GfK Romania,
prezentat in cadrul Facility&Property Management Conference, organizata de
Evensys.
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Sub 10% din chiriasi sunt complet nesatisfacuti de servicii,
iar restul nu sunt nici multumiti, nici nemultumiti.
Studiul a fost efectuat la inceputul anului pe un esantion
de 60 de companii prezente in peste 20 de cladiri de birouri din vestul si
nordul Capitalei.
Suprafata medie inchiriata este de 873 mp, iar chiriasi stau
in medie de circa 3 ani in respectiva cladire.
Cei mai importanti indicatori pentru satisfactia chiriasilor
sunt promptitudinea serviciilor livrate si calitatea acestora. In mod
surprinzator, desi costurile sunt cele care ii nemultumesc cel mai mult pe
chiriasi, ca pondere in satisfactia generala acestea sunt pe ultima pozitie.
Analiza companiei de cercetare de piata arata ca in general
gradul de satisfactie este mai redus in nord, decat in vest.
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