Cum sa comunici eficient cu angajatii: Mai intai, invata sa-i asculti
Antreprenorii care comunica eficient cu persoanele din echipa ajung sa isi cunoasca mai bine angajatii, pot sa le evalueze corect performantele si au ocazia de a le intelege nemultumirile si de a gasi solutii pentru acestea.
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Antreprenorii trebuie sa invete in primul rand sa-si asculte angajatii, cu precizarea ca trebuie luat in considerare faptul ca „a auzi” nu inseamna „a asculta”.
Spuneti-le angajatilor vostri ca-i apreciati, este unul dintre sfaturile date de specialistii in comunicare. Acest lucru ii va face sa vina cu si mai mult drag la munca. Si, daca observatiile cu privire la imbunatatiri se fac in privat, laudele se adreseaza in public.
Plecand de la premisa ca feedback-ul este menit sa determine schimbari de comportament, acesta este indicat sa fie formulat astfel incat sa nu sune pur si simplu ca o critica, ci sa deschida canalul de comunicare optim cu angajatul caruia ii este adresat, scrie Startups.ro.
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